Managing Your Royal New York Account Just Got Easier

Since launching our new website last year, we’ve continued to make improvements based on how you, our customers, use it every day. Because of this, we wanted to highlight some key features we’ve added to the Royal New York “My Account” page in this latest round of updates!

Meet Your Updated “My Account” Page

When you log in to your Royal NY account, you’ll now find a new Profile tab. This lives alongside the account features you already know.

In your profile, you can:

• Reset your password
• View and edit your shipping and billing addresses
• Manage your team members
• Add new users to your company account

These updates give you more control over your account information without needing to reach out to your trader for every change.

But the biggest improvement is how we’ve changed the way team accounts work.

One Company, One Account

Previously, if several people at the same company needed access to Royal NY, each person would create their own individual account. That meant one company could end up with multiple separate accounts. Separate accounts meant there were multiple places to manage orders, favorites, samples, and other account activity.

But now, your team can be connected under one company account.

Once a team is set up, the account administrator can add team members and manage who has access. If someone joins your company, you can add them to your team. If someone leaves or no longer needs access, you can update your team as needed.

It’s a simpler way to keep your company’s Royal NY account organized, especially when multiple people are involved in purchasing or managing your coffee and tea.

Already Have Multiple Accounts?

We know many companies already have multiple individual Royal NY accounts set up. That’s where our new merge account functionality comes in.

If an email address already has an existing Royal NY account, it can now be merged into the appropriate team account rather than creating another account from scratch.

This means you don’t have to start over just because your company is consolidating its accounts. Our goal is to make the transition as straightforward as possible while keeping your account information connected.

Your Other Account Features Are Still Here

The updates to “My Account” aren’t just about managing your team. You’ll still have access to the tools that make working with Royal NY easier.

For coffee customers, you can still manage your favorite offerings, request reserves, and access product details with your account, as well as use the updated RNY Bean Logic™ (LINK) to help manage your inventory. Tea customers can continue to access their orders, sample requests, favorites, and RNY Leaf Logic™.

Take a Look at Your Updated Account

Whether you’re the person responsible for managing your company’s Royal NY account or simply need access to place orders and manage your coffee and tea, these updates are designed to make your day-to-day experience a little easier. As always, if you have questions about your profile or setting up your team, we’re here to help.