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Setting Up a Retail Program Part II – Operations – available as an online course

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**This course will be offered online – more details coming soon**

 

This is a follow up course from Setting Up a Retail Program Part 1.  Having attended part 1 is not required for this class, but is suggested .  This class will focus on the operations of running a  new specialty coffee cafe.  

 

Specifically, in this one day course we will cover:

  1. Planning and Budgeting – rent, labor, cost of goods, marketing, and operating expenses
  2. Coffee Equipment and Supplies – basic  preventative maintenance
  3. You Menu – Drink creation, development and costing/pricing
  4. Your Staff – Interviewing, hiring, training, and retaining great employees
  5. Your Leaders – Coffee shop management training & resources
  6. Operations – Inventory, ordering, par setting, sales and labor planning and QC
  7. Retail Sales and Marketing – Tips for increasing profitability
  8. What’s Next?  Expansion and growing your business to the next level?

This course is designed for both the person who desires to start their own business, as well as the person who owns a coffee shop and wants to collaborate and figure out what is next for them.

 

Setting Up a Retail Program Part II – Operations – available as an online course

When:

April 16, 2020 @ 9:00 am — 4:00 pm

**This course will be offered online – more details coming soon**

 

This is a follow up course from Setting Up a Retail Program Part 1.  Having attended part 1 is not required for this class, but is suggested .  This class will focus on the operations of running a  new specialty coffee cafe.  

 

Specifically, in this one day course we will cover:

  1. Planning and Budgeting – rent, labor, cost of goods, marketing, and operating expenses
  2. Coffee Equipment and Supplies – basic  preventative maintenance
  3. You Menu – Drink creation, development and costing/pricing
  4. Your Staff – Interviewing, hiring, training, and retaining great employees
  5. Your Leaders – Coffee shop management training & resources
  6. Operations – Inventory, ordering, par setting, sales and labor planning and QC
  7. Retail Sales and Marketing – Tips for increasing profitability
  8. What’s Next?  Expansion and growing your business to the next level?

This course is designed for both the person who desires to start their own business, as well as the person who owns a coffee shop and wants to collaborate and figure out what is next for them.

 

Cancellation Policy:

Price: $200

Course Sold Out

We know that this is a difficult time for many. With changes and updates from hour to hour regarding the spread of and concerns about the CoVid-19 Virus, there is much uncertainty amongst us. We here at Royal New York would like to assure you that we are doing all that we can to support our community and keep our spaces safe for RNY staff, family and visitors. At the RNY Lab specifically, we are taking the following actions: • All classes and events are limited to 6 people. This will allow for not only a safer environment, but also a better learner experience with more hands on time available to each student. • For classes that involve cupping, participants will be given their own private set of cups or the activity will be replaced with a brewed coffee tasting when possible. • Every participant will have their own designated and clearly marked drinking vessel for all tasting activities and at no times will cups be shared. • There is now a designated handwashing sink within the room, as well as sanitizer available. • The lab is fully sanitized in between classes and after each event. • We ask that the if a participant is not feeling well or experiencing symptoms such as a sore throat, fever and/or dry cough that they do not attend lab events/classes. Our cancellation policy has been updated to support this: all participants can now receive a full-refund for all courses taking place for the next 2 months, as long as they notify education@royalny.com prior to the course.

We know that this is a difficult time for many. With changes and updates from hour to hour regarding the spread of and concerns about the CoVid-19 Virus, there is much uncertainty amongst us. We here at Royal New York would like to assure you that we are doing all that we can to support our community and keep our spaces safe for RNY staff, family and visitors. At the RNY Lab specifically, we are taking the following actions: • All classes and events are limited to 6 people. This will allow for not only a safer environment, but also a better learner experience with more hands on time available to each student. • For classes that involve cupping, participants will be given their own private set of cups or the activity will be replaced with a brewed coffee tasting when possible. • Every participant will have their own designated and clearly marked drinking vessel for all tasting activities and at no times will cups be shared. • There is now a designated handwashing sink within the room, as well as sanitizer available. • The lab is fully sanitized in between classes and after each event. • We ask that the if a participant is not feeling well or experiencing symptoms such as a sore throat, fever and/or dry cough that they do not attend lab events/classes. Our cancellation policy has been updated to support this: all participants can now receive a full-refund for all courses taking place for the next 2 months, as long as they notify education@royalny.com prior to the course.

Instructor: Zoey Thorson

Coffee Pro/Veteran Educator. Over 10+ years of teaching a wide variety of coffee disciplines to a diverse student base around the world. Q-Grader and SCA Authorized Specialty Trainer. In 2019 Zoey became the Director of Education for The Lab by Royal NY. Zoey is friendly, approachable and informative with a vast knowledge base...come take a class at The Lab and see for yourself.

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